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Author Topic: Dell tops HP as the largest PC supplier in the US  (Read 1410 times)

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Offline notatroll

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Dell tops HP as the largest PC supplier in the US
« on: January 20, 2008, 12:11:48 PM »
Dell's retail strategy to distribute PCs is starting to show results, helping extend its lead over Hewlett-Packard (HP) as the largest U.S. PC vendor in the fourth quarter of 2007, according to figures from analyst firms Gartner and IDC.

However, HP remained the world's largest PC dealer, topping Dell, Acer and Lenovo, according to figures from both firms.

Dell shipped 5.5 million units in the U.S., a 15.2 percent year-over-year increase and a 29.6 percent market share, according to IDC. HP, in second place, shipped 4.5 million units, a 9.8 percent year-over-year increase and a 24.3 percent market share. Acer, in third place, showed tremendous growth in the U.S., with shipments increasing 294.2 percent to 1.5 million units. Apple's shipments grew 30.9 percent to 1.06 million, a 5.7 percent market share. Toshiba was in fifth place, IDC said.

Gartner reported that Dell shipped 5.35 million units, with a 31.4 percent market share during the fourth quarter, compared to the 29.3 percent market share it had last year. HP shipped 4.4 million units, with market share growing to 26.1 percent from 25.5 percent last year. Acer and Apple were in third and fourth places, respectively.

Dell's switch from a direct sales model to selling PCs through retailers like Best Buy and Wal-Mart is paying off and has helped the company improve shipments, said David Daoud, an analyst with IDC. "They're coming out of nowhere to everywhere," Daoud said.

However, Dell is trying to catch up internationally with HP, which is investing more in distribution channels and understands business behavior in emerging markets better, Daoud said.

According to IDC, HP shipped 14.7 million units worldwide, a 23.3 percent year-over-year growth and a 19 percent market share. Dell was in second place, shipping 11.3 million units with a 14.6 global market share, a 17.1 percent rise from the previous year. Acer saw a sharp rise, with shipments growing 60.3 percent year-over-year to 7.4 million. Lenovo came in fourth, shipping 5.8 million units, a 22.3 percent year-over-year increase. Toshiba was in fifth place.

The acquisitions of Packard Bell and Gateway last year helped boost Acer's shipment volumes globally, though the companies have not yet fully contributed. "Given the acquisitions are relatively recent, it will takes years or more to see tangible results," Daoud said.

Acer's acquisitions have taken a bite out of Lenovo, which saw slower growth in the global market and is struggling to retain its core audience of business users, Daoud said. With the launch of the IdeaPad notebook, Lenovo is trying to expand to the mass consumer market, which has alienated its traditional business users. Lenovo needs to reassert its commitment to business customers, Daoud said.

Lenovo also needs to acquire PC vendors if it wants to expand the way Acer did, although there are not many major PC vendors left for it to acquire, Daoud said.

The surveys include shipments of desktops, notebooks and ultraportable notebooks with up to 7-inch screens.

Dell

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #1 on: January 20, 2008, 12:19:37 PM »
I have a lot of business experience with Dell products. I will never buy anything from Dell.

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Offline notatroll

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #2 on: January 20, 2008, 12:22:29 PM »
Dell took over the market when they started making "cheaper" computers.  The bad thing is that is exactly what they make.  As the old saying goes "you get what you pay for" :bananawave:

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #3 on: January 20, 2008, 12:25:58 PM »
And, although most companies are bad, Dell has the absolute worst tech support I have ever encountered.

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Offline notatroll

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #4 on: January 20, 2008, 12:28:34 PM »
And, although most companies are bad, Dell has the absolute worst tech support I have ever encountered.

You know that is too funny because they have one of the most aggressive campaigns and tech support is what they push.  I haven't bought one.  Other than my laptop and the boys pc.  I generally try to build my own. That way I can only blame me if something goes wrong.  But alot of the schools and businesses are turning to Dell.  It really is sad because they have no clue.

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #5 on: January 20, 2008, 12:44:58 PM »
And, although most companies are bad, Dell has the absolute worst tech support I have ever encountered.

You know that is too funny because they have one of the most aggressive campaigns and tech support is what they push.  I haven't bought one.  Other than my laptop and the boys pc.  I generally try to build my own. That way I can only blame me if something goes wrong.  But alot of the schools and businesses are turning to Dell.  It really is sad because they have no clue.


It really is sad. As you probably know, I work for a large IT company. We have many customers who will pay us in excess of $100/hour for us to send over one of our technicians to sit on the phone with Dell tech support rather than doing it themselves. Even for machines under warranty!

When we remind them of all that extra money they spent by buying the cheap computer, they generally end up buying HP from us.

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Offline notatroll

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #6 on: January 20, 2008, 12:49:18 PM »
Bo, on the topic of HP I have never been fond of their lower end machines.  Have they improved?  Hp printers and laptops have always been great but the lower end needed something.  But I could be just a little too picky.   :scratchin:

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #7 on: January 20, 2008, 12:53:36 PM »
Bo, on the topic of HP I have never been fond of their lower end machines.  Have they improved?  Hp printers and laptops have always been great but the lower end needed something.  But I could be just a little too picky.   :scratchin:


Their low- end machines are just that. Low-end machines. When you compete on price points, you have to provide that low end.

But their business-class and upper end consumer models are great machines.

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Offline notatroll

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #8 on: January 20, 2008, 12:56:06 PM »
Bo, on the topic of HP I have never been fond of their lower end machines.  Have they improved?  Hp printers and laptops have always been great but the lower end needed something.  But I could be just a little too picky.   :scratchin:


Their low- end machines are just that. Low-end machines. When you compete on price points, you have to provide that low end.

But their business-class and upper end consumer models are great machines.

Thank you!  We get alot of requests for systems and I was not sure who to recommend any more.  I do not have the time to build and cannot compete on lower end so we out source and recommend others.  Your answer helps on those recommendations.

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #9 on: January 20, 2008, 12:59:48 PM »
Bo, on the topic of HP I have never been fond of their lower end machines.  Have they improved?  Hp printers and laptops have always been great but the lower end needed something.  But I could be just a little too picky.   :scratchin:


Their low- end machines are just that. Low-end machines. When you compete on price points, you have to provide that low end.

But their business-class and upper end consumer models are great machines.

Thank you!  We get alot of requests for systems and I was not sure who to recommend any more.  I do not have the time to build and cannot compete on lower end so we out source and recommend others.  Your answer helps on those recommendations.


You're very welcome! And for the record, stay AWAY from Lenovo too. Ever since IBM sold out to China, they have been at the very bottom of quality.

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Offline notatroll

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Palehorse

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #11 on: January 25, 2008, 12:12:26 PM »

Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #12 on: January 25, 2008, 12:15:17 PM »

windwalker

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #13 on: January 25, 2008, 02:29:58 PM »
I love the Dell workhorses.  What's a Mac? 

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Bo D

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Re: Dell tops HP as the largest PC supplier in the US
« Reply #14 on: January 25, 2008, 03:36:43 PM »
<a href="http://www.youtube.com/v/SrsBVje1tXU&amp;ap=%2526fmt%3D18&amp;rel=0" target="_blank">http://www.youtube.com/v/SrsBVje1tXU&amp;ap=%2526fmt%3D18&amp;rel=0</a>


And read the Comments.....

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